Returns & Exchanges

At Premium Lounge, we want you to be completely satisfied with your luxury purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Our goal is to ensure your shopping experience is as refined as our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.